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Join Date: Feb 2015
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Originally Posted by
IluvSQ
I asked for the fare breakdown,
she said base fare was $2400, and the rest was taxes. AHA! Now we are
getting somewhere - I asked for a breakdown of YQ and taxes, she hung up
on me.
This is the most galling part of it to me. It's one thing for agents to hang up on customers who are being abusive. But hanging up on someone who's just trying to book a complex itinerary and knows the ins and outs of the fares is absolutely terrible customer service.
Last edited by tcook052; Nov 5, 2017 at 10:59 am
Reason: fix quote