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Thread: Trouble booking on both Vietnam Airlines and VietJetAir website
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Old Nov 5, 2017 | 1:08 am
  #14  
Dr. HFH
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Originally Posted by Dr. HFH
Sent email to their support team. We'll see what happens....
Sent the email at 1633, received a reply just 15 minutes later at 1648 giving me the name of the person assigned to assist me. Received an email from that person at 1956 asking me to try again; and it worked.

That's perfect customer service.
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