Originally Posted by
NickP 1K
They aren't blocking it - they are doing regional call routing and for some reason this is broken with Skype right now. My own company's HR service center toll free number has the SAME issue - worked a year ago or so and then had the same problems as calling AA, our telco provider said they changed nothing and they assume it's Skype having issues on their end. Just started using Google Hangouts in a web browser and don't see the issue any longer. Shame AA doesn't share a non toll free number - with most calling services free for domestic they may actually save money sharing a routing local number.
Anonymous Call Block type features don’t magically get enabled when they weren’t enabled before. AA, or someone acting on AA’s behalf in whole or part, must have done something that resulted in a call block of some sort to just these blocked AA 800 numbers.
Toll free numbers in the US use ANI to capture inbound phone numbers, so using something like *67 wasn’t blocking much of anything when calling AA’s toll free numbers in the US. But perhaps Skype calls from those without Skype phone numbers weren’t getting AA the information AA wanted.