Originally Posted by
Tobias-UK
Have you tried the service? Those that have have reported that there is a significant improvement in both quality and quantity of the catering now offered on the new Club service.
The new service will be gradually rolled out across the whole flight schedule from January.
it would be useful to reference the actual new service- not a pr trip on a 787. In the real world...
The actual new service (now tried several times) is a step up on food but appalling slow in delivery. If you like a 3-4 hour meal it's the tops. The fact it gets better rated than what was before tells you how bad it was before.
The new offer still is behind AA United delta and virgin- so yes it's better than before but it's just catching up with competitors in the real world in content and behind them on delivering the content in speed.