FlyerTalk Forums - View Single Post - Trouble booking on both Vietnam Airlines and VietJetAir website
Old Nov 4, 2017 | 4:43 am
  #13  
Matewx
 
Join Date: Dec 2010
Location: VietNam
Programs: Flying Blue, Le Club AccorHotels
Posts: 53
Originally Posted by Dr. HFH
Can't book on VJ. Trying to book a party of four HAN-HUI. Yesterday, tried three times and repeatedly told that my credit card was declined. Spoke to Citibank; they could see the transactions and each one had been approved. They are now listed as "Pending" in my Citibank account.

Tried again today, and can't even get that far. By the time I put in all the information for the four of us, I get a message that I've been on the site for more than 10 minutes without making a res and timed out.

Grrrr.....

Sent email to their support team. We'll see what happens....
Go Vietnam Airlines
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