Booked last minute stay for tonight .
Upgraded to Executive Suite (1407) from Deluxe room almost immediately .
Used digital key check in so no interaction with reception .
In my suite welcome bottle of fizz, box of chocolates and selection of bathroom goodies (non standard think they are Body Shop)
Plenty of coffee pods and four bottles of still water .
Standard size Peter Roth toiletries in bathroom and extra washroom.
Dreaded Swan towel on bed and a welcome note from housekeeping with standard turndown chocs .
Popped to lounge at 17.45 no afternoon tea items out ?
Plenty of staff (counted 4 so far )
Drinks and food out at 18.00 and lounge is fairly busy already !
Standard selection of wine and spirits - Cava already depleted .
New Nespresso coffee machine .
Water now provided in glass refillable bottles.
Food has changed and not for the better IMHO .
Small selection of cheeses,crackers and bread .
Crudités and beetroot and feta salad .
Two separate large bowls of salad , one leaves the other couscous and feta .
Hot food (which isn’t hot at all ) both with frites , one with fish gougons and the other breaded veggie of unknown description . Several guests complaining about the food and they’ve been offered something from the kitchen .
Lounge is now virtually full but drinks rush over .
Staff doing an excellent job !