Originally Posted by
BearX220
I am pretty certain they can't do that unilaterally.
That's if those Diamonds (A) accept the status quo "offer" (really a force), and (B) get proactive about assessing their options -- or not.
I would wager that hardly any Citi Reserve cardholder knows this is happening, even now. I bet most won't get it until DM hits in a few weeks, or the new Amex card itself in January, and then some are bound to blow their top.
How can people not know? Besides the e-mails from Hilton, right on your Citi statement is something like "news about what will be happening with your card". If you don't read anything, sure, you might not know.