FlyerTalk Forums - View Single Post - Work around needed for amending reservation (shorter stay)
Old Nov 2, 2017, 12:27 am
  #12  
wantan
 
Join Date: Jun 2014
Programs: Honors Diamond, Bonvoy Gold, Accor Gold, OW Emerald, SIXT Diamond
Posts: 833
Originally Posted by adampenrith
Now that is the most helpful bit of advice in this thread, will adopt that strategy for next time.

We were fully sure of our plans when we made that reservation, But our flight to Singapore was rescheduled - now arriving into SIN at midnight does not allow us to do a same day connection onto KUL - so we are staying at a Hilton property at JB and onto KUL the next day.

Its not as if Hilton as a brand is missing out on our business
As other posters have pointed out, you should contact the Hilton KL directly and see if they would refund your points for the night not stayed. Or exchange them for on property credit so at least it's not a total lost.

If arriving SIN at midnight, and you still plan on making the trip over the causeway, might as well just take a midnight bus into KL ? Some have sleeper seats and you'll still arrive early morning.
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