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Thread: Citi Certificate - Existing Booking?
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Old Nov 1, 2017 | 8:54 am
  #3  
lhrhappy
All eyes on you!
10 Years on Site
 
Join Date: Nov 2014
Location: LGB
Posts: 1,224
Originally Posted by fozziedoggie
No, the CSR is wrong. Call and make a new booking using your Citi free night certificate (good for standard room only). Tell the CSR you want to redeem your free night certificate.
Once reservation is confirmed, log on to your account and then cancel your first reservation.
Thanks, I'll do that!
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