Originally Posted by
BosTravel
This is truly a first for me as AA goes for great.
I'm on flight AA 193 tonight (02-Nov / evening of 01-Nov) in F. I just received a call from AA saying that due to a catering issue they will be serving coach meals in First and Business. I thought my friends were pranking me for a minute.
I have to say I'm shocked. They did offer to move me to another flight (that got in 12 hours later), and I suppose I'd rather this than a cancellation. But, I can't believe the "largest airline in the world" can allow something like this to happen and doesn't have any redundancy in place prevent this.
I asked about compensation and she said that would have to come through customer service.
At least they call you ahead of time and offer alternatives. It could be worse after you take off and FA tell you about this. Not ideal, but things like these happen.