The baggage carousel at LHR showed our flight number as AC868 followed by a letter.
Originally Posted by
donard
There was no new flight number assigned for my YYZ-LHR flight. It left YYZ at 23.45 instead of 09.10 on the same day. But LHR had 2 arriving the next day with the same flight no. Anyway, my daughter explained that the flight she was trying to find out about was the previous days departure.
My reference to a new flight number referred to a similar delay LHR-YUL a few years ago. That time a new flight number was assigned. Maybe that is what AC should have done this time - but they didn't.
Something like AC868A is considered a new flight number, that's why you saw it in the baggage claim area, and likely that's why the phone agent could not find "AC868".
Flight numbers like AC2068 are usually used for flights with delayed departure till next day.
The problem is, the flight number update was not done correctly in the system.