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Thread: Nightmare - 100k UR pts redeemed for cash rather than Combined with another UR acct.
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Old Oct 31, 2017 | 8:49 am
  #10  
g8trgr8t
 
Join Date: May 2012
Posts: 732
Originally Posted by JBG89
Yes indeed they do work for chase and have come back saying "nothing can be done"

Any thoughts on how can i further escalate? Should i email the executive line (If there is one) or reach out to the regional manager?

Thanks!
Were you instructions to the PB verbal or documented somehow, ie email, secure message????
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