FlyerTalk Forums - View Single Post - Nightmare - 100k UR pts redeemed for cash rather than Combined with another UR acct.
Thread: Nightmare - 100k UR pts redeemed for cash rather than Combined with another UR acct.
View Single Post
Old Oct 31, 2017 | 7:16 am
  #7  
Diplomatico
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Hyatt Globalist, Marriott Lifetime Platinum,Mobile Passport Unobtanium
Posts: 6,239
Originally Posted by JBG89
Yes indeed they do work for chase and have come back saying "nothing can be done"

Any thoughts on how can i further escalate? Should i email the executive line (If there is one) or reach out to the regional manager?

Thanks!
I suppose you could always threaten to move all of your assets out of Chase but if you aren't willing to actually do that then the bluff gets called pretty quickly. Might be a way to get things escalated though.
Diplomatico is offline  
Reply