FlyerTalk Forums - View Single Post - Why Do BA insist it is normal to have non-standard 'outposts'?
Old Oct 29, 2017 | 12:30 pm
  #6  
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Originally Posted by UKtravelbear
But does the Consumer Rights Act apply to air travel?
Yes, as of 1 October 2016. Implementation was delayed for a consultation, and yes the airline trade body BATA objected, but HMG went ahead with it anyway. A thread is in the offing....
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