Originally Posted by nwflyboy

I was in Prague a few weeks ago, at a small Vietnamese cafe (part of a chain, apparently). I paid with credit card (of course) and was surprised to see DCC was applied - the printed receipt said "I was offered the option to pay in local currency but I chose to pay in US dollars". I certainly did NOT have any opportunity to select either option, they just ran it as DCC without asking. The staff there (just a couple kids) claimed total ignorance, I explained what DCC was, pointed to the receipt which incorrectly stated that I was offered a choice, and told them I didn't appreciate them stealing from me. They professed surprise and claimed the register system was new, I know nothing, the boss isn't around, etc.

This was at a cheap semi-fast food place, our total bill was around 20 Euro (even with the sneaky DCC slipped in) and the DCC gouge was probably less than 2 Euro...so I didn't make a big stink over it, although it did piss me off and I did give them a short lecture. They promised to take it up with the manager the next day. Yeah, sure. I let it go.