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Old Oct 28, 2017 | 4:54 am
  #49  
Adelphos
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Originally Posted by diburning
Thankfully things have improved, at least on Lyft. Lyft (not sure about Uber) will auto-cancel rides on drivers who either take too long or drive away at no penalty to the rider, and will also automatically ping another driver. I've also haven't had very many (that stick out) unsatisfactory or bad rides in a while (I commute using Lyft) so it seems that Lyft has been doing a decent job weeding out those who don't make the cut.
This happened to me twice in a row yesterday on Lyft - I requesteda ride, the car drives away from me, get assigned a new driver. That driver tries to call me and ask where I was going, then he drives away. The third driver eventually picks me up. I believe what happened is that I confirmed a non-surge fare while other services (Uber, Juno) were offering surges
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