Originally Posted by
Beltway2A
The idea that selling a last minute upgrade somehow "cheapens" the product, or that not selling them "protects" the product is a little absurd. Some of the world's best premium class products sell last minute upgrade, with no effect on the perception of the product.
It's hardly absurd. Is it the best strategy for revenue? Unclear. But obviously Delta thinks so. They have a lot more information than any of us. it's absurd to think it is so black and white.