Originally Posted by numan

finally got a pre-approved mailer with nine-digit imitation number. I went to citi.com/applynowAAplatinumselectcard and completed the application (updating 1st name) in the process.

Once submitting I got the…
"Your application is pending further review and we need additional information from you. Please call 1-866-606-2787 now to receive an immediate decision."

Should I call in, wait or do something else? I just went through page after page on the forum searching for the text "pending" and came up with nothing.