FlyerTalk Forums - View Single Post - Citi AA Plat/Gold/Bus cards. August 2016: 1 personal & 1 business bonus/24 months.
Old Oct 26, 2017 | 8:00 pm
  #4006  
StartinSanDiego
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Originally Posted by numan
Once submitting I got the…
"Your application is pending further review and we need additional information from you. Please call 1-866-606-2787 now to receive an immediate decision."

Should I call in, wait or do something else? I just went through page after page on the forum searching for the text "pending" and came up with nothing.

There's no one single best practice. Lots of people call in. It usually involves a fairly decent hold time while the rep does things and may require some verification of items on your app such as income. They may also need to reallocate credit if your total CL with Citi is high.

Others find that, by waiting, the card gets approved more often than not. The wait time for approval is getting shorter for many people, just a day or several.
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