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Thread: Using JAL points on EK
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Old Oct 26, 2017, 4:12 am
  #270  
Tokyoite
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
Originally Posted by Flyer248
A couple weeks back, I finally had enough starpoints to make the booking. I checked the Qantas and Emirates sites to confirm award availability, and called MB customer service to confirm they could see the seats. Everything checked out, so I went ahead and made the transfer. This is where my trouble started. I made a call yesterday to finally book the seats for four passengers. For some reason, JAL staff keeps telling me there is no award availability on two of my segments (DXB-KHI & KHI-DXB).
Sorry to hear about your troubles. You are in the award/miles game, so these things happen. Dont panic.
First, did you confirm (on Qantas and Emirates sites) the availability you saw several weeks ago to be still there at of the time you called in yesterday?
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