Originally Posted by
SparseFlyer
Sorry, I am not 100% sure I am understanding here.
What you are saying is that you can cancel an AC ticket, and then book any other AC ticket, and just email customer relations and request them to refund the credit card you used to book the new ticket for the value of the old ticket minus the change fee?
I email them asking for what steps/procedure I need to follow and the respond was the link that I provide on my last respond, select the 1st option. In it, there is a comment box and you type out the detail. What I provided was the original ticket info (PNR, routing, flight numbers, ticket number -- just to be safe) and then the ticket info (same PNR, routing, flight numbers, ticket number) that I had completed/travelled already. They refund whatever amount that I am entitle to.