Originally Posted by
RichardInSF
Surely, however, a customer who spends 50 nights a year at a Park Hyatt is more valuable than a customer who is declared a Globalist for spending 60 nights a year at a Hyatt House.
Surely not, if the Park Hyatt is cheaper than the HH, which is easily possible. Also, even if they had the same room rate, the HH customer might be more valuable (costs less to operate a HH).