FlyerTalk Forums - View Single Post - "Sorry, we will be closed for 5 months when you return the car"
Old Oct 23, 2017 | 8:19 am
  #3  
AutoSlash
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If the location is closed but they took the reservation anyway, in theory, they should try to accommodate you in some way, but in practice, this may be difficult. I suggest you contact Avis Customer Service at 800-352-7900 and see what they are willing to do for you.

Keep in mind that the Comiso/Ragusa may be a local franchise so options may be limited and/or they may just push back that there isn't anything they're willing to do. Worth a call though, and you certainly have a good case for some sort of compensation, but getting it may be another matter.
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