Originally Posted by
JALPak
Well it's possible that passenger has a more flexible ticket that allows re-routing or he/she is willing to pay extra to fly out yesterday. Since this is weather related, the airline doesn't really have to be flexible and allow free re-routing.
Fair point. But I still think that a more flexible approach for elites would have been nice. Going above and beyond the stated rules is what I would have expected in exchange for my loyalty, not such a transactional approach