Originally Posted by
SxMan
Based on this highly unpleasant experience I’ve cancelled my next two planned trips via LHR in favour of Gatwick where the new lounge experience is a delight - partly I think because it is a hybrid of both CCR and First lounges, catering for both. The Sussex staff are friendly, welcoming and attentive.
Have to say i agree. Came through LGW a week ago & the 1st lounge service was excellent. The staff were on a far higher level than at T5. I was stunned when I heard one of the staff say "Enjoy your breakfast sir" as somebody walked away from the breakfast buffet.