Originally Posted by
orbitmic
Which part do you consider rude? It seems that the purser's words were definitely (and deliberately) extremely polite despite the substance of the message being perfectly clear that the behaviour of the parents was unacceptable and constituted a potential safety risk for future passengers.
I don't know. People complain about everything these days.
And i would not be surprised that an offended pax could escalate this, and say that the purser had no business saying the things they said.