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Lyft's Lack of Transparency
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Oct 18, 2017 | 3:04 pm
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TWA884
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
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Quote:
Originally Posted by
cestmoi123
Enter pickup location.
Enter dropoff location.
You get a screen showing the service (with options to change it and show all your price options), the price of your selected service option, and your payment method. Tap the pink "Request Lyft" button, and it requests the ride.
If you just enter your pickup location, you'll see the option to Add Destination. You can request the Lyft without adding the destination, but you get no price information.
I entered
both
the pickup and dropoff locations. I was shown a screen with the types of services offered. I selected the original Lyft service. I don't recall seeing any upfront prices; I wonder if that was because I had to update my credit card information before I could complete the ride request (the credit card which I had on file expired a few weeks earlier and I replaced it with another).
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