Originally Posted by
choosethedrew
LOL - is anyone under the illusion that this is about improving the service for passengers! Almost always, 'improvement' in BA marketing speak = cost saving.
There are some here that will defend anything BA does. I was sure BoB was an issue at LCY because it is unworkable with 2 flight attendants. They might scrap CE instead and offer Y only flights out of LCY just to prove they can do BoB. Alex, here is an idea for you!