Originally Posted by
ajamieson
An update; I filed a MCOL and BA initially said it would defend the claim but a few days later offered to pay up. ^ to Flyertalk,
to BA
I wouldn't read too much into BA saying they will defend the claim. In line with common practice with many large organisations, BA find it very hard to get specific information lined up and presented to a para-legal or solicitor in time for the deadlines So BA nearly automatically states they will defend, given there is no direct extra cost and it buys the airline just enough time to find out more and write a defence.
Nevertheless, well done and thanks for reporting back.