Originally Posted by ajamieson

BA has sent me a third and final refusal for payment relating to an LHR-IST flight delayed 3.5 hours because of a lack of flight crew. (Cabin crew, aircraft and passengers were all ready and waiting at the gate, but no pilots...)

BA says the delay was due to other flights being delayed due to weather, which a) isn't considered a valid extraordinary circumstance and b) is false. Our eventual captain was quite clear the delay was caused by lack of flight crew; he told us he was called in from standby.

Is it worth going through CEDR or should I just go straight to MCOL?