The few staff around were in another separate room with the food items and they were running and rushing around. They were obviously not here to clean tables.

Because that’s what I expect in a hotel or a restaurant. I spend about 80-100 nights a year in hotels everywhere in the world and I have never seen that before. This is not a YMCA but an hotel where I have paid about $400 a night, so for that price you expect at least a decent place to eat your BF.

I think nobody knows that eventually we had to collect our stuff and bring it somewhere. For information, it was not just putting everything in trash because the plates and cutlery were not disposable ones. And in places where you have to collect your stuff like a fast food place, you usually have a tray and so it’s easy. Here, no trays. At least there could put some signs on the tables or on the wall and then people would be informed. Even if I am not expecting to clean up my table in a hotel, I would have had no problem doing it if I would have known.

Exactly.

I rarely book through OTA and rather book directly with hotels, but it was significantly cheaper booking through booking.com (like 200 or 300 less), and I certainly don’t want to loose time and argue with the hotel with a BRG claim, knowing that they can be pretty tough to deal with.