Originally Posted by C206

Thank you for this.

I have/had two OneUps in for YVR-AKl and AKL-YVR, using Airpoints for the outbound and assuming shortfall would go to my Visa.

I called the contact centre to inquire about exchange.
Given my residence is Canada, flights were booked ex Canada, all currency is C$. This includeds my Airpoints. Current balance shows as 1,085 Airpoints, but that is in NZ$. The C$ equivalent is $980.

So, non NZ res Airpoints members be aware of the exchange, I was under the impression Airpoints were universal.

The lady confirmed that should you not have enough Airpoints, then the bid gets rejected and you are asked to re-apply with a different payment method, but lose place in queue if all other factors were equal (status, bid amount etc)