Originally Posted by
jiaogulan
How did you request the additional nights? Just call the front desk and have them do it?
The reason I ask is because I recently had to do that and the front desk told me to just do a fresh booking on the IHG mobile app for my add-on days and then they would update my room key to reflect the new check out date.
Looks like I got all of my points although they are broken into 2 stays. I just thought it was weird they didn't want to amend my reservation. Maybe something to do with getting a better rate on the app.
If you are using a corporate rate, they should be able to add nights on your current booking. For advance/flexible rate ; you may need to do fresh one.