Originally Posted by Guy Betsy
Cathay will reconpensate those who has been inconvenienced when its due. I find that it's impolite to ask and demand for more.
However, you may simply write into Customer Service and perhaps highlight the fact that you have been 'downgraded' to Business Class when you have a First Class ticket. And see what transpires.
I was recently unfortunate enough myself to have had to fly HKG-AKL on one of the 2 class aircraft when I had a First Class RTW ticket. I hadn't written in about it.
But if you were on a RTW ticket, there wouldn't be anything to "write in about" we all take flights in -D- on -A- class tickets when that's all that's flying on a given route on a given day, no compensation (or even consideration) whatsoever would be due, even theoretically, under ONE rules.