FlyerTalk Forums - View Single Post - Accor Plus - Stay Plus redemption guide
Thread: Accor Plus - Stay Plus redemption guide
View Single Post
Old Oct 16, 2017 | 4:10 am
  #51  
gilbertaue
1M
50 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,535
Originally Posted by sycokid
Still within the means of A+ has anyone ever noticed this in the fine print section whilst booking the Stay Plus night ?

Official documents to provide
Guest must be an Accor Plus member and must present a valid membership card at check-in. The Complimentary Night needs to be available and processed at the time of check in. If not, the member s rate of the day applies to the booking.

Moreso has anyone ever booked a night then turned up at said hotel /apartments (in my case this time ) and been refused the Complimentary Night thus having to pay Members rate of the day ? Also on this occasion I intend to redeem it at The Sebel Maroochydore ( I won a free night a couple of months ago in the Accor competition hence i will also redeem my Stay Plus to make a weekend of it ) but when I go to book the single Stay Plus night it charges me $100 for the pleasure of booking MY FREE NIGHT !!! or worse still if I want to book a 2 night stay here it then wants to charge me $130 for the pleasure of my NOT SO FREEN NIGHT and a second night back to back. Surely a free night should be that a free night . The clue is in the word FREE
It depends on what room categories are available. This may be a possible reason.
Free night applies to the basic room only; any room category above is cost+.
So could it be that the basic room is sold out and you are shown the next room category as lowest available category?
gilbertaue is offline  
Reply