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Thread: Credit where credit is due: SQ KF contact centre
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Old Oct 15, 2017 | 9:40 pm
  #9  
tth_ben
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Join Date: Aug 2017
Programs: Accor Diamond, Marriott Platinum, Hilton Gold, SQ TPPS
Posts: 51
Originally Posted by nomiiiii
Yes the callcenter is good, but its increasingly hard to get to it.

30-60 minute wait times. Ridiculous.
I have never had to wait more than 15 minutes. And that is the maximum. 90% of the time I get to an agent in less than 5 minutes, half the time I get through in less than 1 minute. Are you dialing the SG number, and did you input your KF number?
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