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Thread: Problems with non qualifying stays
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Old Oct 15, 2017 | 1:55 pm
  #3  
thegreatmrsj
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15 Years on Site
 
Join Date: Feb 2007
Location: North of the Highland line
Programs: BA Gold IHG Ambassador Spire Shangri La Diamond
Posts: 728
Originally Posted by Dave Noble
Just call IHG customer service and it will likely fix it for you before the phone call is over

It is also easy to discuss the issue ans point out it was a bonus point rate if the person makes any errors checking eligibility

If the stay has credited ( albeit non qualifying ) , no reason to wait to call
Problem is IHG customer service is a premium rate 13p per minute line. I cannot renew my ambassador membership due to a website glitch and am not impressed at having to call a paid for line for an IT glitch
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