Originally Posted by
Kacee
Not quite sure what you're asking. If you are trying to book an award SFO-BKK using multi-city, it will price as two separate awards (very bad deal, since TPE-BKK is 40K miles in J). If you're trying to search and book SFO-BKK, and it's not returning the BR TPE-BKK segment you want, that's the new normal on the UA award booking engine.
Thanks! Sorry if this was confusing. Yes I was trying to book as a multi-city award. Pricing wasn’t the issue but the last segment TPE-BKK wasn’t showing up. However, when I booked TPE-BKK as a one-way the BR flight showed up. Thus I wondered if it was less a United.com snafu and more of a connection issue. Hope that clarifies