Originally Posted by
Mozo
Couldn't agree more Brewy, Qantas is clearly trying hide the fact that points are expiring.
How hard would it be for them to send a seperate email with the subject line 'Points Expiring Soon'
It includes it in regular communication - it is a choice on whether to receive those communications and whether to read them if they come
Originally Posted by Mozo
I never received any emails, in fine print or not, warning me of my point expiry.
In which case that is due to your choosing to opt out of receiving statements
Originally Posted by Mozo
I'll be emailing Alan Joyce now, no way I'm giving up on this. Did you approach the ACCC?
Why would you email him?