Originally Posted by
Zoe Tse
After 2 months, I got reply from HHFRAUDPROTECTION:
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Hilton is writing to inform you of recent activity regarding your Hilton Honors account.
Your Hilton Honors account was closed due to an unauthorized points transfer.
Hilton Honors reserves the right to suspend or discontinue Hilton Honors membership, including any Elite Tier Status (including Silver Elite Member, Gold Elite Member, and Diamond Elite Member status), for any Member who appears to be using the Program in a manner inconsistent with the Terms and Conditions or intent of the Program or any portion of the Program, including, but not limited to, Reward redemption or Certificate use.
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As said before, the so-call "violated T&C" is a fault, misunderstanding about my boyfriend points transfer as a "unauthorized" point transfer.
Hilton is "creating" reason to close VIP accounts. Totally unacceptable.
Please note.
As I indicated clearly from the beginning, it is a wrong closing by mistake. Nothing violated HHonors T&C. Under this situation, this post just wanna to share and ask for help. Please, all HHonor typers, don't bias to HHonors. Let's discuss a way out to protect consumer benefit, not attack me.
Thanks.