Originally Posted by
mnbp
...which of course it can't be - you can't have a single PNR/ticket that is revenue in one direction and skymiles in the other direction - such a ticket is simply impossible. DL needs to fix this - just keep reaching out to DL until you find that proverbial agent who understands the big picture.
Yes, I will have to keep calling them. I just wish all the agents were equally as knowledgeable about Delta. It is strange though that the fare changed to R from X.