Originally Posted by
cbn42
I think a lot of it has to do with how often someone flies. To somone who has booked many flights and knows what to look for, it is very obvious that factors like flight times, sleep cycles, availability of ground transportation at arrival time, potential of misconnect, etc., should be considered. But to someone who flies once a year to grandma's house and gets picked up by a relative, these considerations are not on the radar.
I think this has a lot to do with it. Flying, especially long-haul flying, is not something a lot of people have much experience with, and is fairly complicated, so they make rookie mistakes. They just don't know there is a better way to do it until the start flying a lot and reading sources like FT. Frankly, I've picked up a lot of information from FT regarding how upgrades work and the like that I don't know where I might have learned otherwise. Certainly the airlines do not make it easy.