Originally Posted by
pokee
Two weeks ago, I noticed that my 20,000 bonus + $1000 purchases hadn't been transferred to my BW Account.
I called in to inquire about it only to discover that they didn't have my BW# (even though I provided it on the app...grrr).
They updated it on the phone with me. They told me all my missing points would appear on my BW account within 5 business days, along with my additional 20,000 bonus for making $1000 purchase within 90 days (so ~41,000 points). Two weeks later, none of those points are there.
I'm wondering if the guy on the phone was mistaken, and all those points will not show up until my next statement is generated (as it seems that this is when they do the 'transfer')? Anyone have experience with missing points and how long it takes for them to show up after things are cleared up?
I signed up for the 60k bonus so mine could be a bit different. I also have to call in to add my BW#. I received the 20k bonus after my first spend on the next statement but the 40k took a while. I inquired about the remaining bonus and was informed that it will be posted at the end of the 90 days (in fairness the application says it may take 150 days to post). 2-3 days later, I received the points in my account.