Two weeks ago, I noticed that my 20,000 bonus + $1000 purchases hadn't been transferred to my BW Account.

I called in to inquire about it only to discover that they didn't have my BW# (even though I provided it on the app...grrr).

They updated it on the phone with me. They told me all my missing points would appear on my BW account within 5 business days, along with my additional 20,000 bonus for making $1000 purchase within 90 days (so ~41,000 points). Two weeks later, none of those points are there.

I'm wondering if the guy on the phone was mistaken, and all those points will not show up until my next statement is generated (as it seems that this is when they do the 'transfer')? Anyone have experience with missing points and how long it takes for them to show up after things are cleared up?