Originally Posted by
MSPeconomist
If collecting payment requires too much time and is so inconvenient for DL, DL could decide to give the product for free rather than eliminating it....or DL could allow people to preorder and prepay for their drink on delta.dumb.
I agree.
But...I don't think DL is ever going to pony up for free drinks on short-haul domestic, and I don't have faith that DL IT would implement a prepayment/preorder system properly (we've already seen how "successful" they've been with the promised meal pre-ordering).
Heck, pre-payment for a checked bag doesn't even work correctly and a not-infrequent basis.