FlyerTalk Forums - View Single Post - Buy-up muck up: charged for offer but connecting flight upgraded seat gone.
Thread: Buy-up muck up: charged for offer but connecting flight upgraded seat gone.
View Single Post
Old Oct 11, 2017 | 10:38 pm
  #15  
FrenchBullies1975
formerly fkhatibloo
15 Years on Site
 
Join Date: Apr 2006
Location: SFO/OAK
Programs: United 1K & 1MM, Marriott Gold, Starwood Gold, Omni Select
Posts: 182
Originally Posted by Catbert10
Since the muck-up happened when you purchased the ticket, why didn't you just cancel, get your refund, then book again?
It was actually not at purchase, surprisingly! I was managing the reservation and got the offer.

Originally Posted by findark
Note that you should actually have a fare in whatever booking code your DEN-EWR booked into. A 1K upgrade from Y needs PN space, but you actually only need whatever that booking code is (probably P or Z?). This will take an agent and a bit of arguing though.
Good point! To close the loop, on check-in, I actually ended up SDC my itinerary. I'm #1 on the upgrade list on the 1st leg w/the message "class change requested" - different from the usual "upgrade requested." (The 2nd leg confirmed into F.)

I'm going to call this one a lesson learned, and take a screen shot before I do any more buy-ups.
FrenchBullies1975 is offline  
Reply