Originally Posted by no2chem

Having dealt with lounge agents incorrectly applying policy when the QF lounges were new, I can totally understand being annoyed about incorrectly applied policy. I had to write in to oneworld, QF, and AA several times before the dragons were properly re-educated.

However, I have to say that based on the reading of the rules, transcon access indeed appears to be a class-of-service based exception only, sorry. But I can understand the confusion.

Given how complex AA's stupid lounge access rules are, I don't know why they can't program the computer to print which lounge you're eligible for on the boarding pass like AY, or print lounge invitations like CX...