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Old Oct 11, 17, 9:03 am
  #1  
kamaust
 
Join Date: Oct 2017
Posts: 3
Swiss air compensation for delayed flight

Hello, and sorry if I repeated the same question a million people already asked.

Here's the issue:my flight LX2817 on 17 September 2017, from Geneva to Zurich was delayed for 02 hours and 16 minutes (the crew said that's because there were some techical issues on the plane) and I have missed my connection for Zagreb on the same day.I arrived to Zagreb the next day, some 13 hours later.. because of that missed connection.

I filed a compensation claim... And the answer was: ''On behalf of SWISS, I would like to apologize unreservedly for the inconvenience this caused you.

The cause of this irregularity was due to the late arrival of an aircraft from another flight. However, I regret to inform you that we are unable to comply with your wishes for compensation.''
But they still gave me a restaurant voucher of 200euros.

So do I have the right to receive a 250euro compensation, according to 261/2004 regulation? Is it worth it to write them again denying this voucher and pursuing this?
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