FlyerTalk Forums - View Single Post - Buy-up muck up: charged for offer but connecting flight upgraded seat gone.
Old Oct 10, 2017 | 3:23 pm
  #8  
FrenchBullies1975
formerly fkhatibloo
15 Years on Site
 
Join Date: Apr 2006
Location: SFO/OAK
Programs: United 1K & 1MM, Marriott Gold, Starwood Gold, Omni Select
Posts: 182
Originally Posted by kale73
Did you get a screen shot of the offer to confirm that it was, indeed, both legs?
I didn't. However, as findark notes below, United isn't disputing what they sold me, since it's clear that the first flight was rebooked into Y. They just... don't have the F seat to put me in!

Originally Posted by findark
In theory, you should be able to re-confirm F space on the SMF-DEN leg whenever your booking code is available.
You're exactly right. As a 1K on a now-Y fare, if a seat opens up, I should be able to confirm immediately, and 1K desk assured me that would happen. However, they won't issue a refund if the F space doesn't open up.
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