FlyerTalk Forums - View Single Post - Buy-up muck up: charged for offer but connecting flight upgraded seat gone.
Old Oct 10, 2017 | 12:54 pm
  #1  
FrenchBullies1975
formerly fkhatibloo
15 Years on Site
 
Join Date: Apr 2006
Location: SFO/OAK
Programs: United 1K & 1MM, Marriott Gold, Starwood Gold, Omni Select
Posts: 182
Buy-up muck up: charged for offer but connecting flight upgraded seat gone.

Flying SMF-DEN-EWR later this week, and was offered an immediate buy-up on both legs for $210. No brainer, I'll take it thanks.

In the 3 minutes it took to complete the transaction, the SMF-DEN seat was gone (there was only 1 avail), but I was charged the full buy-up amount and reticketed in Y on that leg. Res now shows "CPU requested" and of course, since buy-up are non-refundable, I'm playing the waiting game.

Anyone had this happen before? I searched the buy-up thread but didn't see any experiences.
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